Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Parimatch India, we are committed to promoting responsible gaming practices. Online gaming and betting should be viewed as a form of entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

If you find yourself struggling to control your gaming habits, help is available. We encourage you to reach out to support organizations and utilize the tools provided to maintain a healthy relationship with gaming.

Age Verification

Gaming on the Parimatch app in India is strictly for individuals aged 18 years and above, or the legal age of majority in your jurisdiction, whichever is higher.

We are committed to preventing underage gaming. All players must provide valid proof of age during registration. If you are underage, please do not attempt to register or participate in gaming activities.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a problem with gambling:

• Chasing Losses: Attempting to recover losses by betting more money
• Hiding Gambling Activity: Concealing the extent of your gaming or betting from family and friends
• Loss of Control: Being unable to stop or reduce gaming despite wanting to
• Neglecting Responsibilities: Missing work, school, or family obligations due to gaming
• Gambling with Borrowed Money: Using loans, credit cards, or borrowed funds to gamble
• Mood Changes: Becoming irritable or anxious when unable to game
• Escalating Stakes: Needing to bet larger amounts to achieve the same excitement
• Relationship Strain: Experiencing conflicts with loved ones over gaming habits
• Financial Problems: Experiencing debt or financial difficulties due to gaming
• Unsuccessful Quit Attempts: Repeatedly trying and failing to stop or reduce gaming

If you recognize any of these signs in your behavior, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Parimatch India provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Session Time Limits: Set automatic reminders or session timeouts to control how long you play
• Reality Checks: Receive periodic notifications during gaming sessions to remind you of time and money spent
• Self-Exclusion: Voluntarily exclude yourself from the platform for a set period if you need a break
• Account Closure: Permanently close your account if you decide to stop gaming altogether

These tools are available in your account settings. We encourage you to use them proactively to maintain a healthy gaming experience.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organizations:

India & South Asia

• All India Institute of Mental Health (AIIMH): Provides counseling and support for gambling-related issues. Contact your nearest mental health facility.
• iCall Foundation: Offers emotional support and counseling. Call 9152987821 or visit www.icall.org

International Resources

• GamCare (UK): Provides free confidential support and counseling. Visit www.gamcare.org.uk
• GamStop (UK): National self-exclusion scheme for online gambling. Visit www.gamstop.co.uk
• Gambling Help Online (Australia): Free, confidential, and professional counseling. Visit www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Information and resources on problem gambling. Visit www.responsiblegambling.org
• National Council on Problem Gambling (US): Confidential helpline and resources. Visit www.ncpgambling.org or call 1-800-522-4700

All of these organizations offer free, confidential support and can be contacted at any time if you need assistance.

If You Need Help

If you or someone close to you is experiencing problems related to gambling, please take action today:

• Reach out to a support organization listed above — they are free, confidential, and staffed by trained professionals
• Talk to someone you trust — family members, friends, or a healthcare provider
• Use the self-help tools available in your Parimatch account — deposit limits, loss limits, and self-exclusion can help you regain control
• Seek professional help — counselors and therapists specializing in gambling addiction can provide personalized support

Remember: Help is available, and recovery is possible. You are not alone.